Higher Education CRM built for B-Schools, Colleges and Universities
An exclusively designed CRM for the higher education segment to digitise their entire admissions process and boost conversion rates by 2X.
Manually entering each lead into an Excel sheet can be cumbersome. With a higher education CRM, you can integrate all your lead sources and third-party vendors to bring every lead into a single system. This will minimise the manual effort of counselors, avoid any lead leakage, and optimise the response time.
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Manual communication with leads is always time-consuming and results in low productivity. With a higher education CRM, you will be able to automate your whole communication across the admission cycle using our rule engine. Workflow automation helps with repetitive manual tasks, such as assigning leads to counselors or triggering follow-up tasks after a lead has been contacted.
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Enough of those time-consuming, manual, and complicated application processes. Now it’s time to switch to our three-step online Application Management System to automate your candidate management, improve conversions, and boost engagement. You will also be able to design your own application forms and GD/PI workflows.
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Making data-driven decisions becomes extremely easy with actionable and insightful reports. To assist you in making ROI-driven decisions, we provide you with an inbuilt reporting dashboard with 150+ tailored reports that provide deeper insight into counselors performance, marketing ROI, conversion funnel and much more.
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Do what a web CRM does with our mobile-friendly CRM app. Auto capture leads through incoming calls.
Customize CRM according to your convenience and admission process to increase the productivity of your team.
Integration with over 20+ publishers & marketing channels such as Shiksha, CollegeDunia, CollegeDekho & many more.
Know how you can scale your admission process & achieve your targets. Book a 45-minute free demo.
Complete applications platform created for study abroad and overseas admission teams
Learn moreHigher education CRM is a software solution that helps colleges and universities manage their admissions process end-to-end. A higher education CRM’s ultimate goal is to improve students’ overall experience and help the institution achieve its admission goals. It solves the major challenges faced by the higher education admission team, i.e., managing enquiries and events, nurturing communication, reporting and analytics, and integration with other key platforms such as the institute’s website, Learning Management System, Enterprise Resource Planning, etc.
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Managing the pool of leads and organising them is not an easy task. You need a solid tech-savvy system like a CRM for higher education. It seamlessly integrates leads from multiple channels to the CRM and auto-assigns the leads to the admissions team.
When it comes to higher education everyone has almost the same platter of credentials to offer, but what influences the student’s decision is the frequency and competency of communication. A higher education CRM can help you in prospect nurturing by providing multiple communication channels such as calls, bulk SMS, emails, video calls, and WhatsApp. Automating the communication and regular follow-ups results in early closures and maintaining counselors efficiency.
Higher education institutes have large admission teams. So here, keeping the track of everyone’s performance, and lead conversion rates is a tedious task. Here, the CRM can be a boon as it provides customised reports that provide insight into the conversions related to admissions, counselors, digital advertising, and channel success. These reports will in turn help in making ROI-driven decisions.
So basically, if you have a higher education CRM, you are ultimately freeing yourself from all the admissions chaos.
A higher education CRM can definitely help you increase your conversion rates as these days, students want regular, relevant and insightful communications while university staff want a streamlined way of reaching out to students without the burden of extra administration. A good CRM serves the purpose of both parties by automating personalised communication via various channels such as calls, SMS, emails, video calls, and WhatsApp. Regular follow-ups can be done through rule engines so the prospects will always have your institute on their mind.
Several other features that make the admission process efficient and increase the lead conversion rate are mentioned below:
Yes, absolutely, a CRM for higher education definitely supports multiple integrations. The software has a strong interface that supports multiple third-party integrations with utmost efficiency.
Various third-party vendors such as IVR for calling, Zapier for automation, and bulk SMS can be integrated into customer relationship management software. Also, the payment gateway can be integrated into the software to make the enrollment process easy and speedy.
Along with the integration of third-party vendors, you can also integrate ERP to make the whole process much easier for you. By integrating your ERP with the management software, you can keep tabs on the various post-admission procedures of the already enrolled students. Every system or application that is involved in the admission process can be integrated so that the CRM will be the only working system for you.
A CRM for higher education can provide you with multiple additional benefits that sometimes go unnoticed. A few of these are mentioned below: