All WhatsApp tools, one admission platform

Experience free-flowing conversations with prospects using WhatsApp chat and bot with advanced notification capabilities.

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Send bulk WhatsApp automated campaigns

Reach out to your prospects with relevant communication to build recall and boost admissions.

  • Set up one-time or recurring campaigns
  • Build campaign audiences based on student attributes and events
  • Elevate campaign performance with images, videos, PDFs, etc and interactive message templates like CTAs and quick reply buttons
  • Send non-transactional messages (discounts & offers, deadlines, & more)
  • Monitor campaign performance stats like messages sent, delivered, read and replied to
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One business account for all

Collaborate with unlimited teammates to provide superior admission support using a single WhatsApp business number.

  • Reply instantly with quick replies and pre-configured templates
  • Enable team collaboration with conversation labels and private notes in the CRM
  • Manage prospect expectations with welcome messages, OOO messages, and delayed response messages
  • Track response and resolution times of counselors
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Automate notifications

Manage admissions conversations efficiently and improve students’ experience by creating simple automated workflows.

  • Trigger automatic WhatsApp messages when your prospect takes an action (or doesn’t!)
  • Save time and effort by adding custom replies for frequently asked questions
  • Manage high volumes of admission conversations efficiently
  • Quick to set up and easy to maintain
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Get a verified WhatsApp business account

Get an official WhatsApp business API account provisioned and opened by our team. The green tick mark is a symbol of authenticity and business identity for your brand.

  • Get an official business account opened for your business in just 1 week
  • Track all approved WhatsApp templates and get more relevant templates approved on time
  • Get your office address details and support numbers listed or associated with the brand
  • Manage identity to protect you against fake accounts and identity breaches
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Move to WhatsApp 1:1 live chat any time

Create a chat experience that easily transitions from a personalised bot experience to a live one-on-one that students will know and love. Solve students’ and customers’ problems proactively. Anticipate questions and respond faster!

  • Route WhatsApp bots to live chat
  • Add team members to chat with students
  • Keep the students engaged
  • Provide additional curated information
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Our Customers us

ExtraaEdge stood out because the product is for the education sector. Flexible & customizable that met all of our admission process requirements. An extremely competent staff, Excellent support and fantastic turnaround time is what makes ExtraaEdge unique.

Nahid Afshan - Head of Marketing, BITS Pilani, Dubai

ExtraaEdge is the ultimate link & bridge that connects universities with the admission automation world. Would highly recommend it to new age Universities who are looking for powerful CRM & Marketing Automation software combined with delightful & excellent customer success. The product’s core is its simplicity which helps for super fast adoption amongst the admission teams.

Sneh Savani - Director, P P Savani University

When it comes to reaching out to students, ExtraaEdge CRM saves a lot of our efforts. All the analytics & reports were readily available. We went ahead with ExtraaEdge because of their awesome support team who handled our complex requirements quite easily.

Prachi Hajela - Manager India & South Asia, Manchester Metropolitan University

Ready To Move to a Modern Admission Marketing Solution?

Know how you can scale your admission process & achieve your targets. Book a 45 minute free demo.

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FAQs

A WhatsApp chatbot (WhatsApp bot) is a pre-defined programme designed to automatically answer student queries about your college, course, program, or services, share content, and send notifications regarding exams, fees, and important updates directly on WhatsApp. The response can be in the form of a message, image, buttons, or a video to help your customers in real-time. A WhatsApp chatbot is initiated when a user messages your business.

A WhatsApp bot majorly impacts the following two factors which eventually help you to achieve a higher admission rate:

  • Reduce Response Time: The average First Response Time (FRT) for a live chat in our industry is 1 minute and 36 seconds. A low response rate creates more satisfied candidates who tend to get converted more quickly than usual and build trust by 14% more. Response time on WhatsApp can be reduced by using automated messages (bot).
  • Automate commonly asked questions: As more people are moving towards an online model and quick response, the number of queries related to admissions, exam dates, hall tickets, and fee payment has seen a huge spike. These queries, if not automated, can take a considerable amount of the counselor’s time. Hence, it’s very important for businesses to automate these FAQs to reduce the burden on your admission team and help them focus on converting the admissions.

The difference between a WhatsApp bot and an API is that a bot can only help you with automated pre-set queries, whereas with an API you can send custom messages with live chat to the user. The bot can be initiated only by the user, but the API can be initiated from both ends. With the API, you can send attachments, videos, and images, which is not possible via bot.