All WhatsApp tools, one admission platform
Experience free-flowing conversations with prospects using WhatsApp chat and bot with advanced notification capabilities.
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Reach out to your prospects with relevant communication to build recall and boost admissions.
Collaborate with unlimited teammates to provide superior admission support using a single WhatsApp business number.
Manage admissions conversations efficiently and improve students’ experience by creating simple automated workflows.
Get an official WhatsApp business API account provisioned and opened by our team. The green tick mark is a symbol of authenticity and business identity for your brand.
Create a two-way chat experience that easily transitions from a personalised bot experience to a live one-on-one that students will know and love. Solve students’ and customers’ problems proactively. Anticipate questions and respond faster!
ExtraaEdge stood out because the product is for the education sector. Flexible & customizable that met all of our admission process requirements. An extremely competent staff, Excellent support and fantastic turnaround time is what makes ExtraaEdge unique.
Nahid Afshan - Head of Marketing, BITS Pilani, Dubai
The best thing about ExtraaEdge is its openness to customisation. They listen to customers and are readily available. Their robust analytics have no competition.
Srinivas Shinde - Chief Marketing Officer, Dayananda Sagar University
When it comes to reaching out to students, ExtraaEdge CRM saves a lot of our efforts. All the analytics & reports were readily available. We went ahead with ExtraaEdge because of their awesome support team who handled our complex requirements quite easily.
Prachi Hajela - Manager India & South Asia, Manchester Metropolitan University
Know how you can scale your admission process & achieve your targets. Book a 45 minute free demo.
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A WhatsApp chatbot (WhatsApp bot) is a pre-defined programme designed to automatically answer student queries about your college, course, program, or services, share content, and send notifications regarding exams, fees, and important updates directly on WhatsApp. The response can be in the form of a message, image, buttons, or a video to help your customers in real-time. A WhatsApp chatbot is initiated when a user messages your business.
A WhatsApp bot majorly impacts the following two factors which eventually help you to achieve a higher admission rate:
The difference between a WhatsApp bot and an API is that a bot can only help you with automated pre-set queries, whereas with an API you can send custom messages with live chat to the user. The bot can be initiated only by the user, but the API can be initiated from both ends. With the API, you can send attachments, videos, and images, which is not possible via bot.
Whatsapp API is significantly different from Whatsapp Business App in many aspects. The major difference lies within the businesses they cater to, the features they provide, the device dependencies, and the number of users. Simply comparing the API with the App will help you analyse which one is best suited for your business.
Whatsapp API: Unlike the App, Whatsapp API provides you with better bandwidth to scale a large customer base. The API routes and escalates conversations to humans or bots by setting up a large volume of automated responses, allowing immediate responses to frequent customer queries. Some significant benefits of using the Whatsapp API are provided below:
Whatsapp Business App: Whatsapp Business App is a good option when it comes to small businesses. Its primary focus is to provide you with a personalised but generic way to interact with your customers. Some significant features of the WhatsApp Business app are:
So in a nutshell, WhatsApp API helps you reach a wider range of prospects through a verified account whereas, WhatsApp Business App is more like a regular business account to connect with existing customers.