An Education Chatbot on a website is like a virtual assistant, providing instant access to information, guiding leads through processes, and enhancing the overall user experience for inquiries and support.
Here’s how an Education Chatbot typically works on a website:
Interact with users: When a user visits a website with an Education Chatbot, they can initiate the conversation by typing a question or selecting predefined options.
Provide relevant responses: Based on the user’s query, the Chatbot generates a relevant and personalised response. It can provide information about courses, admission procedures, campus facilities, academic programs, tuition fees, and more.
Features to interact: An Education Chatbot offers interactive features such as clickable buttons, carousels, and quick links to provide a more engaging user experience.
Access real-time data: It can be integrated with robust backend systems such as an education CRM. This enables the Chatbot to access real-time data, provide personalised recommendations, and assist with tasks like registration or application status tracking.