Education Chatbot to Scale Your Admissions

An Education chatbot designed to capture quality leads for your team. With its 24/7 availability and ability to handle multiple queries simultaneously, it shortens the admissions cycle and hence boosts your conversions.

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Timeless Support: 24/7 Availability

Think of our chatbot as your dependable employee that never clocks out. It tirelessly works to assist and engage with prospects even when you’re not available. Whether answering questions, providing information, or guiding prospects through the enrollment process, our chatbot is always there to lend a helping hand.

  • 24/7 availability to ensure round-the-clock interaction with your prospects, regardless of time zones and business hours
  • Instant response to provide real-time responses, offer immediate support to prospects and decrease the response time
  • Initiate live chat at any point between the automated chat interactions to resolve matters that need an in-depth discussion
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Personalise Engagement: Conversational Bot

Transform the way you engage with your audience through our conversational bot. With rule-based logic, our bot creates meaningful and personalised conversations, delivering a human-like experience. By having a personalised engagement, you can enhance the user experience and drive higher conversions.

  • User interactions drive dynamic learning, refining bot responses for accuracy and effective engagement.
  • Customisation of the flow helps you ask relevant questions such as academic qualifications, test scores, or prerequisite courses
  • Provide relevant collateral, such as course catalogues, to guide and support your prospects throughout the admissions process
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Automate application process: Inbuilt Form

Convert your website traffic into a lead generation channel and guide them throughout the admissions journey. Our chatbot facilitates this by creating a registration form. Additionally, it nurtures leads by providing ongoing support, answering frequently asked questions, and offering personalised guidance at every step of the admissions journey.

  • Customisable form fields offer flexibility in designing the form and enable you to capture specific information tailored to their admissions requirements
  • Data validation ensures the completeness and correctness of each field by validating the data entered in the field
  • Real-time error notification that instantly notifies the applicant when there are any errors or missing information detected in the form submission
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Flush Junks: OTP Verification

Ensure the quality of leads coming into your admission chatbot by implementing a verification process through email or phone. Upon receiving the prospect’s contact details, such as email or phone number, the chatbot can generate and send a unique OTP to the provided medium and confirm their genuine interest in your institution.

  • User authentication through OTP verification ensures that the user attempting to interact with the chatbot is real
  • Through multi-channel support, you can select the mode of verification. Our chatbot offers both email and phone number verification
  • Selective lead movement ensures only qualified leads enter the CRM system, thereby providing the counselor with clean data to work with

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Seamless Integration: Multi-Channel Presence

With our entire focus on seamless integration, we offer a multi-channel presence for the chatbot. Our chatbot seamlessly connects with your current systems, like your website, CRM, and social media platforms, providing multiple engagement options. This ensures catering to a wider range of audiences with a smooth user experience.

  • Integration with CRM ensures seamless lead management with zero lead loss and automates data sync to reduce manual effort and the risk of errors
  • Integration with your website and ensures real-time lead capture and qualification to initiate follow-up actions promptly
  • Integration with social media platforms to extend your audience reach and availability, ensuring increased lead generation
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Our Customers us

ExtraaEdge stood out because the product is for the education sector. Flexible & customizable that met all of our admission process requirements. An extremely competent staff, Excellent support and fantastic turnaround time is what makes ExtraaEdge unique.

Nahid Afshan - Head of Marketing, BITS Pilani, Dubai

The best thing about ExtraaEdge is its openness to customisation. They listen to customers and are readily available. Their robust analytics have no competition. 

Srinivas Shinde - Chief Marketing Officer, Dayananda Sagar University

When it comes to reaching out to students, ExtraaEdge CRM saves a lot of our efforts. All the analytics & reports were readily available. We went ahead with ExtraaEdge because of their awesome support team who handled our complex requirements quite easily.

Prachi Hajela - Manager India & South Asia, Manchester Metropolitan University

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An education chatbot is a smart virtual assistant that provides 24/7 support to all your prospects, allowing them to engage in real-time. The bots provide relevant information to lay the groundwork for converting the maximum number of website visitors into students.

  1. Enhanced Student Engagement: Chatbots provide instant responses to inquiries, guide students through various processes, and offer support in real-time. This responsiveness level keeps students involved and satisfied with their educational journey.
  2. 24/7 Availability: Chatbots can operate round the clock, unlike human representatives, who have limitations in availability. With the growing number of students seeking information online, having a chatbot accessible at any time ensures that students can receive assistance promptly, irrespective of their time zones or schedules.
  3. Scalability: Chatbots can handle multiple conversations simultaneously, making them highly scalable. They can cater to many students without the need for additional resources.
  4. Quick and Accurate Information: Chatbots are programmed with accurate and up-to-date information about courses, programmes, admission requirements, and campus facilities. This enables them to provide students with reliable information instantly, saving time and effort.

An educational chatbot functions as a smart virtual assistant, capturing leads, improving response times, and providing round-the-clock support. Educational institutions greatly benefit from these bots as they boost the efficiency of the admissions team’s endeavors.

A few significant areas where Education Chatbots assist the admissions team are:

  • Initial query responses: Chatbots can be the first point of contact for your prospective students. With 24×7 support, they can provide information about the application process, admission requirements, program details, and deadlines.
  • Assist the applicants: Chatbots are capable of guiding prospective students through the application process by providing step-by-step instructions and doubt clarification.
  • Flush out junk leads: With user authentication through OTP verification, you can make sure that the user attempting to interact with the chatbot is real, thereby saving time in lead qualification.
  • Prospect Engagement: By providing personalized messages, relevant information, and guidance, chatbots can nurture and keep your prospects engaged.

An Education Chatbot on a website is like a virtual assistant, providing instant access to information, guiding leads through processes, and enhancing the overall user experience for inquiries and support.

Here’s how an Education Chatbot typically works on a website:


Interact with users: When a user visits a website with an Education Chatbot, they can initiate the conversation by typing a question or selecting predefined options.


Provide relevant responses: Based on the user’s query, the Chatbot generates a relevant and personalised response. It can provide information about courses, admission procedures, campus facilities, academic programs, tuition fees, and more.


Features to interact: An Education Chatbot offers interactive features such as clickable buttons, carousels, and quick links to provide a more engaging user experience.


Access real-time data: It can be integrated with robust backend systems such as an education CRM. This enables the Chatbot to access real-time data, provide personalised recommendations, and assist with tasks like registration or application status tracking.

Choosing the right and best chatbot for your institute requires careful consideration of several factors.

Here are some steps to help you make an informed decision:

  • Identify your goals and objectives: Start by understanding what you are looking for. Are you looking to improve customer support, automate inquiries, provide instant information, or enhance the overall user experience?
  • Natural Language Processing (NLP) and AI capabilities: NLP and AI technologies enable chatbots to understand and respond to user queries more effectively. Look for a chatbot that employs advanced NLP algorithms and machine learning capabilities.
  • Integration with existing systems: Evaluate the chatbot’s ability to integrate with your institute’s existing systems and platforms. This includes your website, CRM, enrollment management software, or any other relevant tools.
  • Scalability and flexibility: Consider the scalability and flexibility of the chatbot solution. Look for a solution that can be easily customized and scaled as per your evolving requirements.
  • Analytics and reporting: Data-driven insights are essential for optimizing your chatbot’s performance. Ensure that the chatbot solution provides robust analytics and reporting capabilities.
  • Support and maintenance: Consider the level of support and maintenance provided by the chatbot provider. Ensure that reliable technical support is available.
  • Cost-effectiveness: Evaluate the pricing structure of the chatbot solution. Consider the initial investment, ongoing maintenance costs, and any additional fees for customization or integrations.
  • Assess user experience and interface: A chatbot should provide a seamless and intuitive user experience. Look for a chatbot that is easy to navigate, offers clear responses, and has a user-friendly design.