Chatbot for Education to Scale Your Admissions

A chatbot for education is designed to capture quality leads for your team. With its 24/7 availability and ability to handle multiple queries simultaneously, it shortens the admissions cycle and hence boosts your conversions.

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Timeless Support: 24/7 Availability

Think of our chatbot for education as your dependable employee that never clocks out. It tirelessly works to assist and engage with prospects even when you’re not available. Whether answering questions, providing information, or guiding prospects through the enrollment process, our education chatbot is always there to lend a helping hand.

  • 24/7 availability to ensure round-the-clock interaction with your prospects, regardless of time zones and business hours
  • Instant response to provide real-time responses, offer immediate support to prospects and decrease the response time
  • Initiate live chat at any point between the automated chat interactions to resolve matters that need an in-depth discussion
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Personalise Engagement: Conversational Bot

Transform the way you engage with your audience through our conversational bot. With rule-based logic, our bot creates meaningful and personalised conversations, delivering a human-like experience. By having a personalised engagement, you can enhance the user experience and drive higher conversions.

  • User interactions drive dynamic learning, refining bot responses for accuracy and effective engagement.
  • Customisation of the flow helps you ask relevant questions such as academic qualifications, test scores, or prerequisite courses
  • Provide relevant collateral, such as course catalogues, to guide and support your prospects throughout the admissions process
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Automate application process: Inbuilt Form

Convert your website traffic into a lead generation channel and guide them throughout the admissions journey. Our education chatbot facilitates this by creating a registration form. Additionally, it nurtures leads by providing ongoing support, answering frequently asked questions, and offering personalised guidance at every step of the admissions journey.

  • Customisable form fields offer flexibility in designing the form and enable you to capture specific information tailored to their admissions requirements
  • Data validation ensures the completeness and correctness of each field by validating the data entered in the field
  • Real-time error notification that instantly notifies the applicant when there are any errors or missing information detected in the form submission
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Flush Junks: OTP Verification

Ensure the quality of leads coming into your education chatbot by implementing a verification process through email or phone. Upon receiving the prospect’s contact details, such as email or phone number, the chatbot can generate and send a unique OTP to the provided medium and confirm their genuine interest in your institution.

  • User authentication through OTP verification ensures that the user attempting to interact with the chatbot is real
  • Through multi-channel support, you can select the mode of verification. Our education chatbot offers both email and phone number verification
  • Selective lead movement ensures only qualified leads enter the CRM system, thereby providing the counselor with clean data to work with

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Seamless Integration: Multi-Channel Presence

With our entire focus on seamless integration, we offer a multi-channel presence for the chatbot. Our chatbot seamlessly connects with your current systems, like your website, CRM, and social media platforms, providing multiple engagement options. This ensures catering to a wider range of audiences with a smooth user experience.

  • Integration with CRM ensures seamless lead management with zero lead loss and automates data sync to reduce manual effort and the risk of errors
  • Integration with your website and ensures real-time lead capture and qualification to initiate follow-up actions promptly
  • Integration with social media platforms to extend your audience reach and availability, ensuring increased lead generation
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Our Customers us

ExtraaEdge is an incredibly dynamic and trustworthy platform that truly understands our needs and bridges the gap with technology by providing effective solutions. Whether it’s from a counsellor’s or an admin’s perspective, most of the changes we require in the CRM are implemented in a very short span of time. One of the things we love most is how user-friendly it is and our team adapted to it very quickly. Creating new reports on our own, without having to rely on the developer team, has been a game-changer.

Silky Jain Marwah - Executive Director, Tula's Institute

I am very happy with ExtraaEdge and the amazing support they provide to our team at K11. My team never misses out on leads because the system sends timely reminders, whether it’s 5 or 10 minutes in advance, ensuring they call at the right time and don’t waste any time. The seamless integrations are another big plus, making our workflow smooth and hassle-free. What I love the most are the analytics and reports, which give us valuable insights to make better decisions. I highly recommend it to anyone looking for a reliable CRM.

Kalyani Kaizzad Ccapadia - Co-founder & CEO, K11 School of Fitness Sciences

ExtraaEdge platform is very user-friendly and allows us to customize the application to fit our specific needs. Tracking the lead journey from enquiry to enrolment is smooth. We received excellent training during the adoption phase, and everything was well-oriented for our counsellors. One of the best parts is how the ExtraaEdge technical team is accessible anytime, anywhere, and they resolve issues immediately without any delays. Our Customer Success Manager is also very responsive and even follows up to ensure everything is resolved.

K.Nirmala Devi - Assistant Manager, Indian Academy Group of Institutions

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FAQs

An education chatbot is a smart virtual assistant that provides 24/7 support to all your prospects, allowing them to engage in real-time. The bots provide relevant information to lay the groundwork for converting the maximum number of website visitors into students.

  1. Enhanced Student Engagement: Chatbot for education provide instant responses to inquiries, guide students through various processes, and offer support in real-time. This responsiveness level keeps students involved and satisfied with their educational journey.
  2. 24/7 Availability: Chatbot for education can operate round the clock, unlike human representatives, who have limitations in availability. With the growing number of students seeking information online, having an education chatbot accessible at any time ensures that students can receive assistance promptly, irrespective of their time zones or schedules.
  3. Scalability: Chatbot for education can handle multiple conversations simultaneously, making them highly scalable. They can cater to many students without the need for additional resources.
  4. Quick and Accurate Information: Education Chatbots are programmed with accurate and up-to-date information about courses, programmes, admission requirements, and campus facilities. This enables them to provide students with reliable information instantly, saving time and effort.

A chatbot for education functions as a smart virtual assistant, capturing leads, improving response times, and providing round-the-clock support. Educational institutions greatly benefit from these bots as they boost the efficiency of the admissions team’s endeavors.

A few significant areas where Chatbot for education assist the admissions team are:

  • Initial query responses: Education Chatbots can be the first point of contact for your prospective students. With 24×7 support, they can provide information about the application process, admission requirements, program details, and deadlines.
  • Assist the applicants: Chatbot for education is capable of guiding prospective students through the application process by providing step-by-step instructions and doubt clarification.
  • Flush out junk leads: With user authentication through OTP verification, you can make sure that the user attempting to interact with the education chatbot is real, thereby saving time in lead qualification.
  • Prospect Engagement: By providing personalized messages, relevant information, and guidance, chatbot for education can nurture and keep your prospects engaged.

An Education Chatbot on a website is like a virtual assistant, providing instant access to information, guiding leads through processes, and enhancing the overall user experience for inquiries and support.

Here’s how a Chatbot for education typically works on a website:

 

Interact with users: When a user visits a website with an Education Chatbot, they can initiate the conversation by typing a question or selecting predefined options.

 

Provide relevant responses: Based on the user’s query, the Chatbot generates a relevant and personalised response. It can provide information about courses, admission procedures, campus facilities, academic programs, tuition fees, and more.

 

Features to interact: An Education Chatbot offers interactive features such as clickable buttons, carousels, and quick links to provide a more engaging user experience.

 

Access real-time data: It can be integrated with robust backend systems such as an education CRM. This enables an education Chatbot to access real-time data, provide personalised recommendations, and assist with tasks like registration or application status tracking.

Choosing the right and best chatbot for education Institutes requires careful consideration of several factors.

Here are some steps to help you make an informed decision:

  • Identify your goals and objectives: Start by understanding what you are looking for. Are you looking to improve customer support, automate inquiries, provide instant information, or enhance the overall user experience?
  • Natural Language Processing (NLP) and AI capabilities: NLP and AI technologies enable education chatbots to understand and respond to user queries more effectively. Look for a chatbot for education that employs advanced NLP algorithms and machine learning capabilities.
  • Integration with existing systems: Evaluate the chatbot’s ability to integrate with your institute’s existing systems and platforms. This includes your website, CRM, enrollment management software, or any other relevant tools.
  • Scalability and flexibility: Consider the scalability and flexibility of the chatbot solution. Look for a solution that can be easily customized and scaled as per your evolving requirements.
  • Analytics and reporting: Data-driven insights are essential for optimizing your chatbot’s performance. Ensure that the chatbot solution provides robust analytics and reporting capabilities.
  • Support and maintenance: Consider the level of support and maintenance provided by the education chatbot provider. Ensure that reliable technical support is available.
  • Cost-effectiveness: Evaluate the pricing structure of the chatbot solution. Consider the initial investment, ongoing maintenance costs, and any additional fees for customization or integrations.
  • Assess user experience and interface: A chatbot for education should provide a seamless and intuitive user experience. Look for a chatbot that is easy to navigate, offers clear responses, and has a user-friendly design.