Chatbot for Education

Communicate and address queries of your prospects 24×7 with an education-focused Chatbot designed especially for you.

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Handle a large number of queries

Managing thousands of calls between your team members can be a hectic task. You might miss out on interested prospects who are likely to convert.
But with our education-focused chatbot, you can make sure you solve all queries of your prospects via automation 24×7 to move them closer towards conversion.

  • Capture lead details
  • Provide relevant collaterals
  • Automate FAQs
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Get a personalised education chatbot

Grow your brand presence by customising the chatbot according to the look, feel and flow based on your admission strategy. Give your prospects a feel of your brand and values by solving their queries on the fly.

  • Design according to your brand
  • Customize the flow according to your admission process
  • Takeover live chat any time in between the automated chat
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Automate your student application process

Convert your website traffic to a lead generation channel. Collect relevant information from students that you need to move them further in your admission journey.

  • Create a registration form in the chatbot
  • Share relevant information regarding the application process
  • Move to live chat to solve in-depth queries
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Use OTP verification to flush out the junk

Verify leads coming onto your admission chatbot via email or phone to get quality leads. Send an OTP to the students to verify their interest in your institute.

  • Reject leads who do not verify
  • Select mode of verification
  • Move verified leads into the CRM
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Move to live chat any time

If any student wants to know more about your institute, you can easily hand over the chat to one of your agents. Create a personalised chat experience that students will know and love. Solve students’ and customers’ problems proactively. Anticipate questions and respond faster!

  • Add team members to chat with students
  • Keep the students engaged
  • Provide additional curated information
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Our Customers us

ExtraaEdge stood out because the product is for the education sector. Flexible & customizable that met all of our admission process requirements. An extremely competent staff, Excellent support and fantastic turnaround time is what makes ExtraaEdge unique.

Nahid Afshan - Head of Marketing, BITS Pilani, Dubai

ExtraaEdge is the ultimate link & bridge that connects universities with the admission automation world. Would highly recommend it to new age Universities who are looking for powerful CRM & Marketing Automation software combined with delightful & excellent customer success. The product’s core is its simplicity which helps for super fast adoption amongst the admission teams.

Sneh Savani - Director, P P Savani University

When it comes to reaching out to students, ExtraaEdge CRM saves a lot of our efforts. All the analytics & reports were readily available. We went ahead with ExtraaEdge because of their awesome support team who handled our complex requirements quite easily.

Prachi Hajela - Manager India & South Asia, Manchester Metropolitan University

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Know how you can scale your admission process & achieve your targets. Book a 45 minute free demo.

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FAQs

In the education industry, chatbots have become one of the most significant tools for both student engagement and acquisition. Education Chatbot is the new intelligent product today, which can act as a virtual advisor. Following the pandemic, the number of students seeking information online has nearly doubled, making the availability of a Chatbot critical.

It is available on the website 24*7 to assist students with their questions and collect all of the information they offer. This information allows counsellors to contact the student with a thorough understanding of the student’s interest in a certain course.

An education chatbot can assist interested students by offering specific information on the courses they are looking for. It also makes it very simple for students to choose an option from a drop-down menu in an appealing style. All of the options chosen by the user can be used by admissions teams to better understand the student’s profile. Some of the other main advantages of Education Chatbots include:

  • Students receive immediate assistance and responses.
  • An improved user experience.
  • A better understanding of the student’s preferences
  • Integration in Education CRM also becomes easy.

 

A chatbot uses a text interface to communicate with website visitors. The goal of having an Education Chatbot on your website is to assist students in learning more about your courses. It assists your visitors by responding to their inquiries, providing details about your institute, and more. The chatbot responds to the user’s request with the most relevant response, which could be a preset text reply in the context based on data provided by the user. This data is kept in databases and gets integrated into the CRM.

It is critical to first establish the correct use case for a chatbot in the education industry before making a decision. Before choosing the ideal Chatbot for Education, there are a few factors to consider:

  •  The data collected from the chatbot should get integrated with the CRM.
  • The chatbot should be customisable as per your specific needs.
  • It should be backed up by industry knowledge.
  • There should be no hidden charges.