Information is a crucial element in making a decision, and a good sense of data keeps you well informed.
At a single glance, a counselor can understand the different factors which contributed towards the health of the lead. The factors are the meaningful aggregation of different data points associated with the lead’s journey from the very beginning. The counselor also gets to understand the trend of the lead’s health over a period of time. And, finally thanks to the advancement in Natural Language Processing, we provide the sentiment of the counselor’s remarks added for a lead. This directly gives away the degree of communication between a counselor and a lead.
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